KK
Kabelo K
1 reviews | Active since Aug 2016
18 Jul 2018, 14:20
Faulty replaced tracking unit
I had my unit replaced about a month ago as it wasn’t working properly,so today it decided to stop working,so I want to understand something, what’s the warranty period for the unit? I lodged a complain in the morning and was adviced that I’ll receive feedback from the relevant department,even now I’m still waiting,so what does one have to do in order to be assisted?
Helpful (0)
Replies (3)0
Replies (3)
Tracker Connect's replyOfficial
18 Jul 2018, 15:45Good day Kabelo,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a resolution of this matter.
We will revert to you shortly.
Kind regards,
Customer Care Team
Best regards,
Tracker Connect's reply18 Jul 2018, 15:45
Official
Good day Kabelo,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a resolution of this matter.
We will revert to you shortly.
Kind regards,
Customer Care Team
Best regards,
Tracker Connect's replyOfficial
18 Jul 2018, 16:05Hi Kabelo,
We tried to call you to no avail. An email was sent.
Kind regards,
Customer Care Team
Best regards,
Tracker Connect's reply18 Jul 2018, 16:05
Official
Hi Kabelo,
We tried to call you to no avail. An email was sent.
Kind regards,
Customer Care Team
Best regards,
Tracker Connect's replyOfficial
19 Jul 2018, 14:48Hi Kabelo,
Please note we cannot get hold of you on the phone.
Kindly see the mail we sent you today.
Kind regards,
Customer Care Team
Best regards,
Tracker Connect's reply19 Jul 2018, 14:48
Official
Hi Kabelo,
Please note we cannot get hold of you on the phone.
Kindly see the mail we sent you today.
Kind regards,
Customer Care Team
Best regards,