Faulty Devices

<p>Tracker was installed in my vehicle on September 2015, in August 2016 I had to replace my battery on my Vehicle due to battery being drained, In December 2016, I had the same problem with the battery being drained. Test was run from Claremont Volkswagen and Tracker technician came and deactived the device. More test was run and the conclusion to the matter is that it was the tracker device that was causing the drainage on the battery, which cost me R5000. I called in today not expecting tracker to reimburse me for the fault of the device which cost me R5000, but to cancel the contract as I do not have an active device in my vehicle as confirmed by the technician. It is told to me that I have to pay for a cancellation fee of R1200 even though I do not have an active device or the fact that trackers device cost me R5000, as I am not prepared to fork out another R1200 as the device is not suppossed to be causing these issues in the first place.</p>