S
Sarah-lee

1 reviews | Active since Jun 2023

31 Jul 2023, 11:27

Faulty device

Hi guys

Currently I’m still waiting for the midrand fitment branch to call me back to set up an appointment to get my tracker device removed

I called 3 times already complaining about the new device they installed and the fact that’s it’s causing issues on my car

Currently my radio is not working and I can not use my handbrake because of this device

I need to have this tracker removed urgently and I wanted to cancel my contract with y’all

How many more times must I call in to complain

0
Replies (2)
Tracker Connect
Tracker Connect's reply31 Jul 2023, 12:16
Official
Good day Sarah,

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. 
 
It is our intent to help you reach a prompt resolution of this matter.
 
We will revert to you shortly

Tracker Connect
Tracker Connect
Tracker Connect's reply31 Jul 2023, 16:23
Official
Good Day Sarah-Lee,

We confirm having contacted you and explained the resolution process of your query. We further confirm that your concern has been resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.

Tracker Connect