JB
Johan B
1 reviews | Active since Jul 2009
03 Jul 2024, 14:19
False advertising
I have been with Tracker for the past 5 years, every month I receive an update on the unit on my vehicle is still in order. Today, I called them to track my vehicle and I am told that my vehicle cannot be tracked only if it is ******. After 5 years of paying my monthly premiums I am very disappointed in Tracker and will cancel my policy and will not recommend Tracker to any person.
Helpful (0)
Replies (2)0
Replies (2)
Tracker Connect's replyOfficial
04 Jul 2024, 07:39Good day
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
Tracker Connect's reply04 Jul 2024, 07:39
Official
Good day
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
Tracker Connect's replyOfficial
08 Jul 2024, 08:08Good day Johan Boylan,
We can confirm that the cancellation on your vehicle has already been processed.
We would like to apologize for the miscommunication regarding the products that you had active with Tracker.
Regards,
Tracker Connect
We can confirm that the cancellation on your vehicle has already been processed.
We would like to apologize for the miscommunication regarding the products that you had active with Tracker.
Regards,
Tracker Connect
Tracker Connect's reply08 Jul 2024, 08:08
Official
Good day Johan Boylan,
We can confirm that the cancellation on your vehicle has already been processed.
We would like to apologize for the miscommunication regarding the products that you had active with Tracker.
Regards,
Tracker Connect
We can confirm that the cancellation on your vehicle has already been processed.
We would like to apologize for the miscommunication regarding the products that you had active with Tracker.
Regards,
Tracker Connect