KG
KHAYA G
1 reviews | Active since Feb 2016
14 Mar 2025, 20:01
Failure to allocate payments & double debited premium and refusing to refund
Made an EFT to Tracker and the company has failed to allocate my payment. I have made several attempts communicating with the company, sent proof of payment but the company has failed to attend to my query. My account was double debited and they have failed to provide me with a refund.
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Replies (2)
Tracker Connect's replyOfficial
15 Mar 2025, 08:02Good day We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you. Tracker Connect
Tracker Connect's reply15 Mar 2025, 08:02
Official
Good day We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you. Tracker Connect
Tracker Connect's replyOfficial
15 Mar 2025, 12:46Good day Mr Gadalane, We confirm having contacted you and explained the resolution process of your query. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time. Tracker Connect
Tracker Connect's reply15 Mar 2025, 12:46
Official
Good day Mr Gadalane, We confirm having contacted you and explained the resolution process of your query. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time. Tracker Connect