failed to track my car but billing my account

i have called tracker several times to test the device installed in my car, and they failed to locate my car several times too, then i spoke to Chamire naidoo who i explained that i want the contract to be terminated and the removal of the device from my as it is not working, he arranged an appointment with me but no one came to my house to carryout my request but they were still debiting my account still after my compliant.<br> I want the Tracker to reverse the debit odder amounting to R525 on the 16 june. below is the email i sent to them this morning:<br> Tshepo Mpisto <br> 9:23 AM (24 minutes ago)<br> <br> to customercare, info <br> Complaint = Referance FD***<br> <br> Why are you debiting my account, because you are unable to track my car, what exactly i am paying for, i called you several times requesting for replacement of the device and conciliation of the contract. but no one called to carryout my request.<br> <br> please revers the debited amount of R525 from my account or i will take this up to my lawyers.<br> <br> Thank you<br> <br> Tshepo Mpitso<br> ***<br> ***