1 reviews | Active since Nov 2016
Failed to find my car after taken from shopping mall
<p>My vehicle (VW POLO) was ****** on Tuesday night fitted with SKYTRACK. Tracker followed my vehicle to where it was parked after 60 minutes of it being taken but alas there was no vehicle there. They are still searching for my vehicle with no luck. I have paid for 32 months for a service that didn't deliver.</p>
Good day,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a resolution of this matter.
We will revert to you shortly.
Innocentia Maluleke
Tracker Connect
Good day,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a resolution of this matter.
We will revert to you shortly.
Innocentia Maluleke
Tracker Connect
Good day Mr. Jhazbhai,
We confirm having made contact with you. As discussed, the recovery of your vehicle is still in progress and we'll continue to communicate and update you regularly.
Maroba Kekana
Tracker Connect
Good day Mr. Jhazbhai,
We confirm having made contact with you. As discussed, the recovery of your vehicle is still in progress and we'll continue to communicate and update you regularly.
Maroba Kekana
Tracker Connect
It's been 12 days now and my vehicle is still not found. Insurance is paying me off at a huge loss. I need some justification from Tracker as to why they can't find my vehicle. Other tracking companies install more than 1 device in vehicles, so if I was on the PREMIUM package , which is SKYTRAX what is your reason for not finding it TRACKER? Are you prepared to cover the EXCESSES AND LOSSES?
It's been 12 days now and my vehicle is still not found. Insurance is paying me off at a huge loss. I need some justification from Tracker as to why they can't find my vehicle. Other tracking companies install more than 1 device in vehicles, so if I was on the PREMIUM package , which is SKYTRAX what is your reason for not finding it TRACKER? Are you prepared to cover the EXCESSES AND LOSSES?
Hi Durbs,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a resolution of this matter.
We will revert to you shortly.
Kind regards,
Brian Khumalo
Hi Durbs,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a resolution of this matter.
We will revert to you shortly.
Kind regards,
Brian Khumalo
Good day Mr. Jhazbhai,
We have sent you an email in response to your above post. Please contact us should you require further assistance.
Maroba Kekana
Tracker Connect
Good day Mr. Jhazbhai,
We have sent you an email in response to your above post. Please contact us should you require further assistance.
Maroba Kekana
Tracker Connect
Please note that I have not signed or received any documents of terms and conditions from Tracker as this was arranged by my insurer, if you have any signed documents by me then please attach and e-mail. Thanks.
Please note that I have not signed or received any documents of terms and conditions from Tracker as this was arranged by my insurer, if you have any signed documents by me then please attach and e-mail. Thanks.
Good day Mr. Jhazbhai,
We have emailed you the proof of contract as requested.
Maroba Kekana
Tracker Connect
Good day Mr. Jhazbhai,
We have emailed you the proof of contract as requested.
Maroba Kekana
Tracker Connect