NK
Naseema K
1 reviews | Active since Jan 2011
24 Aug 2015, 14:10
Failed to Cancel contract and refund premiums
I spoke to one Tebogo Rikhotso today. I cancelled this contract in May already with a Sabelo Mbanjwa. I would appreciate a confirmation and acknowledgement that this has been done and my premiums refunded which you had no authority to debit. You acted ********ly in doing so as clearly authority was not given.<br> <br> Please acknowledge receipt hereof and confirmation of the cancellation and refund of premiums. My car insurance premium went up when I advised them I had cancelled my contract effective June 2015 and you also debit me which is a double whammy.<br>
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Replies (1)Tracker Connect's replyOfficial
24 Aug 2015, 14:12Hello KhanNa,
Your complaint dated the 24th of August 2015 has been noted.
Please be advised that we are currently investigating same and will revert to you shortly.
Thanking you for your patience.
Tebogo Makgatho
Tracker Customer Care
Your complaint dated the 24th of August 2015 has been noted.
Please be advised that we are currently investigating same and will revert to you shortly.
Thanking you for your patience.
Tebogo Makgatho
Tracker Customer Care
Tracker Connect's reply24 Aug 2015, 14:12
Official
Hello KhanNa,
Your complaint dated the 24th of August 2015 has been noted.
Please be advised that we are currently investigating same and will revert to you shortly.
Thanking you for your patience.
Tebogo Makgatho
Tracker Customer Care
Your complaint dated the 24th of August 2015 has been noted.
Please be advised that we are currently investigating same and will revert to you shortly.
Thanking you for your patience.
Tebogo Makgatho
Tracker Customer Care
