Extremely rude and bad service.

3 Years ago we canceled one of our car trackers, however we recently discovered that they have still been debiting us. So we have been paying extra 3 years for a tracker under the assumption that it had been canceled. When we registered it was Alice who helped us. So the minute we found out, we tried contacting her. I sent her multiple emails with no response and multiple phone calls. Eventually, when we finally got a hold of Alice she says to me that she doesn't deal with cancellations in an extremely rude and snobbish way and she tells me that I must leave her an email because she is busy driving and she will get back to me when she is office... I sent my email on the 15 March. Not receiving any feedback I phoned the head office because I was not going to let them ***** any more money. I only got a reply from Alice today (29 March). Extremely bad service. I do not recommend the Vereeniging branch to anyone. There is a new recently opened branch in Vanderbijlpark across the Vaal Mall.