Extremely Disappointed with the Service – Would Not Recommend

I’ve had an extremely frustrating and disappointing experience with this company. Not only have they damaged two of my vehicles, but their sales service has been nothing short of terrible.

On two separate occasions, I booked appointments for a technician to come out and complete an installation, and both times they failed to show up without any notice. I wasted time rearranging my schedule and waiting for a technician who never arrived.

Trying to reschedule has been another nightmare. I’ve spent over 40 minutes on hold with someone about trying to book a new appointment. After all that waiting, they only offer one new appointment date, which happens to fall on a weekend and the address i gave was a work address (Which was explained before the wait).

To make matters worse, now I have to start the entire booking process over again, including providing a new address, simply because they can’t manage their appointments properly.

This level of disorganization and lack of customer care is unacceptable, also begs to ask the question what happens in the event i actually require their services in an emergency. I strongly advise others to think twice before using this service.