1 reviews | Active since Jun 2017
******ion for faulty unit
<p>So my tracking device suddenly stopped working and I had to pay for someone to fix it? Why the heel am I expected to pay for a device that you still own? Because I mean if I am still paying for it over 36 months, you should be responsible for its working condition throughout. 1 year warranty for what? ****** daylight ******s. I refused to pay the stupid callout fee and they still went and debited it off my account.</p> <p> </p> <p>Why must you secure your business with me for 36 months and only have me guaranteed for 12 months? How is it even an option for me to pay for a unit for 36 months, that is not even working? I mean really. Putiing us on a corner like that?</p>
Good day Mahlatse Dau,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a resolution of this matter.
We will revert to you shortly.
Kind regards,
Tracker Connect
Innocentia Maluleke
Best regards,
Good day Mahlatse Dau,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a resolution of this matter.
We will revert to you shortly.
Kind regards,
Tracker Connect
Innocentia Maluleke
Best regards,
Good day Ms Dau,
We confirm to have made contact with you and assisted with the above complaint.
Please don't hesitate to contact us electronically should you require any further assistance.
Kind regards,
Tracker Connect
Innocentia Maluleke
Best regards,
Good day Ms Dau,
We confirm to have made contact with you and assisted with the above complaint.
Please don't hesitate to contact us electronically should you require any further assistance.
Kind regards,
Tracker Connect
Innocentia Maluleke
Best regards,
Assisted in what way? Insisting that I pay for a unit that I said from the time your technician came to fix it that I won't be paying the callout fee? ****** *******-s. I hope anyone reading this understands that its a warning to them all to NOT bother doing business with you. If there was a "NO-STAR" option on these ratings I'd definitely go for it.
Assisted in what way? Insisting that I pay for a unit that I said from the time your technician came to fix it that I won't be paying the callout fee? ****** *******-s. I hope anyone reading this understands that its a warning to them all to NOT bother doing business with you. If there was a "NO-STAR" option on these ratings I'd definitely go for it.