Expensive and uncaring for customer needs
Tracker is a *******. Called in to cancel my current contract, as cost of living is going up. They wanted a cancellation fee of R 1600. They do not care about customers needs or requirements.
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Replies (3)
Tracker Connect's replyOfficial
10 Jan 2019, 15:40We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
Best regards,
Tracker Connect's reply10 Jan 2019, 15:40
Official
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
Best regards,
Tracker Connect's replyOfficial
14 Jan 2019, 11:03Good day Zunaid,
This is to confirm that we have made contact with you and assisted accordingly. We have also send you an email with the available options.
Kind regards
Customer Care Team
This is to confirm that we have made contact with you and assisted accordingly. We have also send you an email with the available options.
Kind regards
Customer Care Team
Best regards,
Tracker Connect's reply14 Jan 2019, 11:03
Official
Good day Zunaid,
This is to confirm that we have made contact with you and assisted accordingly. We have also send you an email with the available options.
Kind regards
Customer Care Team
This is to confirm that we have made contact with you and assisted accordingly. We have also send you an email with the available options.
Kind regards
Customer Care Team
Best regards,
's updateReviewer Update
16 Jan 2019, 16:25Received feedback from Tania Snyman, she assisted in advise on changing over to a cheaper product (Tracker Recovery), only downside is it is a 3 year contract.
Unit was installed by Johan today. Excellent service, professional & efficient.
's update16 Jan 2019, 16:25
Reviewer Update
Received feedback from Tania Snyman, she assisted in advise on changing over to a cheaper product (Tracker Recovery), only downside is it is a 3 year contract.
Unit was installed by Johan today. Excellent service, professional & efficient.