Excellent Agent from Tracker Connect

Item: Tracker Connect
Rating: 4
Author: Zach

I was impressed by how Mohammed Kaldine resolved my querry within minutes and he was extremely polite and patient with me. Kepp up the good work. However, the response time to call me back needs to be improved or else stipulate the waiting time for call back.

Helpful (0)

Replies (3)

Tracker Connect's replyOfficial

11 Aug 2023, 12:40

Good day Zach,

Thank you for taking time and reflecting on your positive experience with Tracker.

we do strive for customer satisfaction.

Thank you

Best regards,

Tracker Connect's reply11 Aug 2023, 12:40

Official

Good day Zach,

Thank you for taking time and reflecting on your positive experience with Tracker.

we do strive for customer satisfaction.

Thank you

Best regards,

Zach's updateReviewer Update

30 Aug 2023, 09:29

I have been waiting for a key tag to be delivered since 11 August 2023 from Tracker Connect that was supposed to be arranged by Mohammed with whom I gave a good review. But it seems I was mistaken.

Zach's update30 Aug 2023, 09:29

Reviewer Update

I have been waiting for a key tag to be delivered since 11 August 2023 from Tracker Connect that was supposed to be arranged by Mohammed with whom I gave a good review. But it seems I was mistaken.

Tracker Connect's replyOfficial

30 Aug 2023, 12:33

Good day Zach,

We are in receipt of your concern and one of our coordinators will be in touch.

Tracker Connect

Best regards,

Tracker Connect's reply30 Aug 2023, 12:33

Official

Good day Zach,

We are in receipt of your concern and one of our coordinators will be in touch.

Tracker Connect

Best regards,

Excellent Agent from Tracker Connect

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