Even after letting them know multiple times to cancel, they still won't cancel.

I have never had such a nightmare with a service and with such a shocking cancellation process. I had the Tacker installed in my old car which I sold in June 2023 (I was with them for about 5 or more years at that point). However, in March of the same year, I cancelled the service as I knew I was going to sell the car. It also worked out as I was also planning on switching banks (which I stated I was doing). A few months after switching banks and selling the car, I started getting calls to update my payment details. After telling them that I had cancelled with them months ago, they would apologize and say they would have it fixed. This repeated 4 times. Each time I got progressively more upset. After the last time, I lost my cool and then proceeded to explain the situation the 5th or 6th time (I lost count after 3). The supervisor then proceeded to tell me they weren't even from Tracker, but a company they employ to collect debt from. After being told they would get the cancellation department to contact me, I received no call. On the 14th of June 2024, they suspended the account as I did not pay (FOR A SERVICE I DO NOT EVEN USED and that I CANCELLED) and that it would affect my credit score. This is when I lost my s**t. I called Tracker so I could finally get this completely sorted out today. First, the lady on the other side was not at all interested in helping me, and then was told they only cancelled one of the 2 services I was using. She then wanted to transfer the request (Not the call, the request) to call me back (AGAIN). At this point, I am sick and tired of their s**t.

I would also like to note that after some digging, I did not receive any notification about the cancellation, or a reference.

How can it take more than a year to cancel the same damn account? Are you just that impotent Tracker? I will never recommend them ever again. And anyone that contemplating them should please consider other services instead. they do not care about loyal customers.