LN
Loyiso N

1 reviews | Active since Jul 2020

19 Jul 2023, 08:15

Empty promises

I was contacted by tracker informing me on my faulty tracking device, since last week I have been waiting for a call to make an appointment with a technician, I just received their invoice informing me about the debit order, however they do not appreciate the great risk which they have exposed me as my insurer will not pay if the vehicle is hijacked or ******

0
Replies (3)
Tracker Connect
Tracker Connect's reply19 Jul 2023, 08:49
Official
Good day Loyiso,

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. 
 
It is our intent to help you reach a prompt resolution of this matter.
 
We will revert to you shortly

Tracker Connect

Tracker Connect
Tracker Connect's reply19 Jul 2023, 10:24
Official
Good day Loyiso,

We confirm having made contact with you and explained the resolution process of your query. We further confirm that the booking has been made for the inspection to take place.   We would like to take this opportunity to thank you for doing business with our Company.   If there is absolutely anything else we can help you with, please feel free to contact us at any time. 

Regards 
Tracker connect
LN
Loyiso N's update19 Jul 2023, 11:35
Reviewer Update
Thanks for getting back to me,