Email received - Did not cancel my membership

I just received an email from Tracker about a cancellation of my tracker on my vehicle whereas I did not ask them to cancel my services... when I try calling ALL the numbers to contact the retention department, I have been not able to get through to the call centre, even tried the emergency number, still no availability.<br> <br> I just think this is a serious security hazzard as I will be driving around now not sure whether I am covered or not. This is unprofessional and as a security company, I am starting to doubt your credibility as a security company as you are to have your administration in place.<br> <br> I would appreciate it if someone returns to me urgently as I am fearing for my life now and my car coz if anything were to happen, no one would respond, considering your non response to the emergency number as well.