SM
Sydney M

1 reviews | Active since Oct 2016

02 Dec 2016, 08:44

Double Debiting

<p>For the month of October Tracker double debited my bank account, for that i called on the 27/092016 and had to follow up on the 18/10/2016 before it was sorted. Surprise surpries the same thing happened for the month of November. I am asking myself if you guys are trying to score some extra cash from individuals who do not check their bank statements. Please do the above again so that i can have a leg to stand on by cancelling the damn contract.</p>

0
Replies (2)
Tracker Connect
Tracker Connect's reply02 Dec 2016, 09:00
Official

Good day Sydney Malongane,

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.

It is our intent to help you reach a resolution of this matter.

We will revert to you shortly.

Kind regards,

Innocentia Maluleke

Tracker Connect

Best regards,

Tracker Connect
Tracker Connect's reply02 Dec 2016, 15:15
Official

Good day Mr Malongane,

Please accept our sincere apologies for the inconvenience this has caused.

We confirm to have contacted you and assisted accordingly.

Further feedback has been communicated electronically.

Kind regards,

Innocentia Maluleke

Tracker Connect

Best regards,