Double debited unnecessarily

I would like to lodge a formal compliant with Tracker. I spoke to Tebello on the 28th May who confirmed that I will be debited my subscription amount R199 plus the pro rata amount of R38 since my device was only activated on the 26th May. I even got a sms on the 10th June confirming the same thing. Yesterday I got 2 debit orders haibo … F****CLI***TR175 amount R104,42 00CLI***TR091885 amount R436,51 I am not going to reverse the amounts. I want my monies to be refunded to me and next month I want the R199 to be debited. I cannot be having isues with tracker every month unnecesarily. I struggled in getting the device activated. Then I got a debit check mandate of R591 now I am getting debited twice when I should have 1 premium. I am not happy with this . Please sort it out and I get refunded as soon as possible. I am supposed to have 1 subscription of R199 and nothing else.