Double charging me for more than 6 months

<p>About 8 months ago I purchased an new Nissan Navara, and had to have a tracking unit installed in my new vehicle, and the insurance company wanted an upgraded system as the old was a base system. I phoned Tracker and very clearly stated more than once that I wanted to have my old tracking system removed and my new put into my profile as i had sold my old vehicle. The representative told me that the old would be removed and updated to my new vehicle with the new subscription. </p> <p>Now more than 7 months later a get a really nice email stating that my tracker had a faulty power supply and needed to be changed only to find out they were referring to my old tracking device what should have been cancelled months before. And i have been paying out of my pocket an extra R150 per month because of their incompetence</p>