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Frans K

1 reviews | Active since Feb 2019

19 Jul 2019, 15:39

Double billed by Tracker connect

My vehicle was installed a recovery unit and I was told that it was R99 a month. Now my account is been debited more than R600 per month. I tried to get assistance from the service provider but no help last time I was told that the money will be refunded up to now nothing has been resolved.

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Replies (4)
Tracker Connect
Tracker Connect's reply19 Jul 2019, 15:43
Official
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.  It is our intent to help you reach a prompt resolution of this matter.  We will revert to you shortly.  Tracker Connect 

Best regards,

FK
Frans K's update19 Jul 2019, 15:49
Reviewer Update
Ref Rachel Ratikan 04 July 2019.time 16:25 
Tracker Connect
Tracker Connect's reply22 Jul 2019, 16:22
Official

Good day,

We confirm having contacted you and assisted accordingly.

Don't hesitate to contact us should you require further assistance.

Regards,

Tracker Connect


Best regards,

Tracker Connect
Tracker Connect's reply24 Jul 2019, 08:38
Official
Good day,

We confirm having made contact with you and assisted accordingly.

Should you require further assistance please don't hesitate to contact us.

Regards,

Tracker Connect

Best regards,