MS
MC S

1 reviews | Active since Dec 2018

18 May 2021, 09:47

Don't waste your money on **** promises...

Terrible service. I paid installments without fail for 7 years just to come to know that Tracker does nothing for the consumer. The button installed is NOT a panic but a location to send breakdown service. Imagine my shock. They had totally incorrect contact details on my profile so HOW would they have contacted me in any event (emergency?) Well they don't help with high jackings and trauma. They are a breakdown service (as per Lizzy at the call centre) She also showed NO compassion to even hear me out. Kept cutting me off and stopping me from explaining my situation. I am appalled by what I now know compared to what I was sold (**** to) when I signed up. Money wasted!

0
Replies (2)
Tracker Connect
Tracker Connect's reply18 May 2021, 10:18
Official
Good Day MC S
 We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.  It is our intent to help you reach a prompt resolution of this matter.  We will revert to you shortly.  Tracker Connect 
Tracker Connect
Tracker Connect's reply18 May 2021, 12:14
Official
 Good day Ms Smith,

We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved.    We would like to take this opportunity to thank you for doing business with our Company.  If there is absolutely anything else we can help you with, please feel free to contact us at any time. 
 
 Tracker Connect