Don't use Tracker they're turn around time is 3 days imagine!!!!!

MS Tracker connect and Mash car sound and security mess Maseko S | 23 Aug 2019, 21:14 I booked an appointment for my spouse for 14:00 23.08.19. Mash sound and security sent this Zimbabwean retard who only arrived at 18:10 . He went to the ba*****t to install the tracking device.

After using uber we whole damn day At 20:00 I went back to the ba*****t cause he called said he’s done. We drove out but he said he still wants to check something.

While on the road outside the building he was busy with the bonnet and radio in public still installing or checking something I don’t know what . Next thing my bonnet isn’t closing. I saw this cause of the light on the golf 7 indicating that somethings not right in the bonnet. He insisted this wasn’t his fault even though the light wasn’t there before this installation. While I was shocked about this happening to my 2018 model... someone scratched the vehicle removing the number plate and leaving the vehicles rear scratched. I’m so mad right now.

I can’t believe the incompetence I have to deal with. We are canceling the 2 units we already have with your stupid company and this newly installed one as well. Imagine the expense you and your funny 3rd party Installer’s have caused for us.

Who must fix this mess now ? I need the name of the *********** person attending to this query asap.

https://www.hellopeter.com/tracker-connect/reviews/tracker-connect-and-mash-car-sound-and-security-mess-***

Tracker is the most pathetic tracking company in South Africa. You still haven't addressed the 3 main issues for my query. You take 3 days respond to a call query. 1. That installers appoint was for 2pm AND HE CAME AT 5pm hence 2. The vehicle was damaged at 8pm when your installer was still installing the tracking device outside of the parking ba*****t allocated to him but on the street outside the apartment in full view of the public. If this vehicle gets hijacked and the device removed I will sue you and Smash car sound and hire. 3. Your installer damaged the bonnets cradle and since 23.08.19 you have not resolved this. What is wrong with you people.? 5. The vehicle was scratched because of your installer...what about that? Your installer is not resolving this issue and you're not following up. 5 I want to cancel my 3 contracts because surely paying 1000 cancellation fee on our 3 contracts than to deal with pathetic service for the next 36 months. I cannot believe I urged my spouse to use this company as well.

Let me know if I should take legal action because you're u don't seem to plan to resolve this issue.