NH
NHLAKANIPHO H

1 reviews | Active since May 2023

16 May 2023, 09:37

DONT TRUST TRACKER

I was hijacked on gun point on the 3rd of March 2023 at night and was held hostage for hours inside the car. When the perpetrators finally set me free and got a chance to call tracker all I was told was the unit was compromised. Never received a formal report as to what exactly transpired and even worse the car was recovered by EMPD and they had no idea, yet they claim to work with the Police. The only communication I received was from the car insurer King Price notifying me the car was recovered on the 6th of March 2023.

0
Replies (4)
Tracker Connect
Tracker Connect's reply16 May 2023, 09:52
Official
Good Day,

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.  It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
Tracker Connect
Tracker Connect's reply16 May 2023, 10:57
Official
Good day Nhlakanipho

We confirm having contacted you and assisted accordingly. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.

Tracker Connect
NH
NHLAKANIPHO H's update16 May 2023, 11:21
Reviewer Update
Hi Tracker Team

No, You did not assist me with anything!!You have not solved/sent the report. My point exactly your service is a mess very poor just ticking the box for public viewing.
Tracker Connect
Tracker Connect's reply16 May 2023, 16:25
Official
Good day,

Kindly check your junk emails, our ops department have confirmed this was indeed sent to you.

Tracker Connect