DON'T TRUST OR SIGN UP AT ALL!!

I emailed to cancel my contact on the 5th of April. I was emailed back by Claudia Pillay a few days later to ask for supporting information which I then gave. No further communication was received from Claudia Pillay. Only automated emails to say my emails have been received. End of that month my debit order went off which is fine as I know it's 1 month cancellation. On the 30th of April I sent a follow up email and asked for a reply - again, NO REPLY. On the 3rd of May, I sent another follow up email and asked for a reply - again, NO REPLY. End of May another debit order goes off - that's certainly not right! I emailed on the 1st of June to say that I will be disputing this debit order and stopping it with the bank as it's currently ******* - I have cancelled my contract and waited the 1 month cancellation term. By the way - NO REPLY to this email either. On the 6th of June, I sent another email stating I already cancelled - NO REPLY On the 7th of June, I sent another email listing all the dates I have emailed and that I have reached a point where I am really GATVOL of their *** service. WOW - I received a reply!! Someone... no name on the email or even a signature, replies saying: Good day Please note your cancellation request has been directed to our cancellation department. Thank you ____________________________ That is literally it! All reply. Not much to go on but ok, at least I got something, right?

In the meantime, I have stopped the debit order with FNB so they cannot process any more debit orders from my account. CAN YOU BELIEVE IT - end of June they tried to debit again!!! I got an email to say my account is overdue and I need to pay immediately - EXCUSE ME?!?! Sort your **** company out because none of you dum ****s want to do your work, not just properly, but AT ALL! It's been a total of 7 emails and I only a reply on 2 of them - does it seem like your people are working???????? Now you get **** reviews like this because you are *********** to run a company!

NOW, I expect a reply AND apology for f*cking me around like this and wasting my time!