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Bruce R
1 reviews | Active since Jul 2020
05 Oct 2020, 07:53
Dont Ever use Tracker Connect- Worst Service Ever
Extremely Bad Service from Tracker. I have prepaid my Tracker for 3 years started Jan 20. I previously had continous debit orders to my account everymonth, and eventually it was sorted out for Aug 20. I buy a new Car, continue with my current Tracker service and again they debit my account, after repeatedly telling the service consultant that this has been paid and she confirmed that there will no such debit order(Please check your recorded calls). Over and above this I get contnous SMS's and Emails stating my debit order is outstanding. This is unacceptable and I am continously paying bank charges, due to the incompentencies of Tracker. Please correct immediately, as I am tired of this back and forth
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Replies (2)
Tracker Connect's replyOfficial
14 Oct 2020, 08:50Good Day Bruce,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
Tracker Connect's reply14 Oct 2020, 08:50
Official
Good Day Bruce,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
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Bruce R's updateReviewer Update
09 Nov 2020, 10:52Hi There, Please note that this is becoming rather annoying and unacceptable, I was informed via phone that this has been sorted out but to date this has not. My Bank account has been debitted with an amount of R247. My account has been paid up for the next 3 years and I still get debitted for this. Please refund all outstanding monies and include all my bank charges immediately. This is going on for too long now.
Thanks
Bruce
Thanks
Bruce
BR
Bruce R's update09 Nov 2020, 10:52
Reviewer Update
Hi There, Please note that this is becoming rather annoying and unacceptable, I was informed via phone that this has been sorted out but to date this has not. My Bank account has been debitted with an amount of R247. My account has been paid up for the next 3 years and I still get debitted for this. Please refund all outstanding monies and include all my bank charges immediately. This is going on for too long now.
Thanks
Bruce
Thanks
Bruce