GD
GABRIEL D\\\\\\'OLIVEIRA
1 reviews | Active since Sept 2009
04 Nov 2021, 10:07
DO NOT SIGN UP - Impossible to Cancel
DO NOT SIGN UP - Impossible to Cancel. I keep trying to call their call center, when I eventually get through the agents say that they cannot cancel my contract because I drive a Volvo and there is only a special department that can cancel a contract for a Volvo car. I dont get any calls back from this magical department where only they can cancel a Tracker installed in a Volvo. This is biggest pile of nonsense I have ever heard. Be very cautious and think twice before signing up with this company.
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Replies (2)
Tracker Connect's replyOfficial
04 Nov 2021, 15:42Good day Gabriel D,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly.
Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly.
Tracker Connect
Tracker Connect's reply04 Nov 2021, 15:42
Official
Good day Gabriel D,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly.
Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly.
Tracker Connect
GD
GABRIEL D\\\\\\'OLIVEIRA's updateReviewer Update
04 Nov 2021, 16:25After sitting on hold for 30 mins this morning, I mean a full half an hour and nobody picked up, I finally gave up. The good news is that I managed to get hold of someone via your website chat function who said they would sort out the cancellation.
GD
GABRIEL D\\\\\\'OLIVEIRA's update04 Nov 2021, 16:25
Reviewer Update
After sitting on hold for 30 mins this morning, I mean a full half an hour and nobody picked up, I finally gave up. The good news is that I managed to get hold of someone via your website chat function who said they would sort out the cancellation.