TM
Tshegofatso M

1 reviews | Active since Dec 2017

09 Dec 2017, 08:37

DO NOT JOIN TRACKER. THEY ARE **********

Writing on behalf of a friend.

My friend installed TRACKER skytrax. Almost every week he's been calling tracker informing them that his unit is faulty. They promised to send a technician but never did. Tracker's customer service is pathetic.

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Replies (3)
Tracker Connect
Tracker Connect's reply09 Dec 2017, 08:39
Official

Good Day TshegofatsoMompe

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.

It is our intent to help you reach a prompt resolution of this matter.

We will revert to you shortly.

MathebeMopeli

Tracker Connect

Tracker Connect
Tracker Connect's reply09 Dec 2017, 09:13
Official

Good Day TshegofatsoMompe,

We confirm that we have contacted your friend MR PC Moteke, and assisted accordingly.

We did advise that he will get a follow up call next week to resolve the matter.

Kind Regards

MathebeMopeli

Tracker Connect

Tracker Connect
Tracker Connect's reply14 Dec 2017, 15:39
Official

Good Day Tshegofatso Mompe,

Please note that Tracker has sent Mr PC Moteke feedback via email. Tracker has tried to contact the customer to resolved the matter however there was no answer. An email has been sent to the customer and we will wait for feedback.

Kind Regards,

MathebeMopeli

Tracker Connect