1 reviews | Active since May 2015
When one chooses a company for tracking purposes on your vehicle, you would expect that when you call their call center, they would actually answer their phones. At Tracker this is not the case. So when in an emergency don't rely on them. <br> My vehicle was written off on 7th April 2015. I called their customer care line more than 10 times and no one answers. I called their emergency line, then selected the customer care line based on the prompts and still no one answers their phone.<br> Tracker eventually sends me a SMS stating that their is something incorrect with my Device (Due to the battery being disconnected) about a month after the car is written off. I then on receiving the SMS, called back immediately on the number in the SMS and still no one Answers the phone.<br> So eventually got hold of the Call Center(After a month of trying) and they take no accountability of their inability to manage a call center. I have now paid for April and have to Pay for May on a service I no longer require because Tracker does not know how to answer phones
Best regards,
Best regards,
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