dissatisfied client and will terminate my contract , if this matter does not get resolved

I am writing this review with great disappointment from tracker connect. I got a message that , effective from 1 October 2024 , my tracker premium will go up. one thing is that tracker connect must explain to me, as far as I know there's a fixed term contract between myself and tracker connect , with a fixed premium amount . How did we now get to the premium being pushed up effective from 1 October 2024. I have been with tracker connect since October 2012, they have never had to push up the premium randomly and there is no clause on the contract that makes provision for randomly pushing up the premium. If you are going to push up the premium then I will be left with no option but to terminate the contract. I have never even used your services all these years I have had your tracker installed in all my vehicles.