Dissatisfaction with Tracker's inability to track

I had the unfortunate experience of my vehicle being ****** and tracker`s incompetence in locating it. The incident occured in a built-up area of Durban. As a client, I feel strongly that other existing and potential clients should be made aware of the technical inabilities of a vehicle tracking company lacking key tools and competencies to provide a valued service to its clients. Such dissatisfaction will be placed on social media sites such as twitter, facebook and others to inform them of the poor service that Tracker offers, while the clients continue to pay, unaware that their vehicle will never be recovered when ******. This is certainly a ******* on Trackers part and I can only imagine how many other customers are paying so much in tracking fees and loosing out in the end. The total cost on premiums I paid to Tracker in the past 13.5 years is estimated at R34 000.00. I will not accept this loss and need higher management intervention. Customers, don't be fooled, there's no assurance that Tracker will help you when you need them the most, and at a price too!