AWvS
Adele Winefred van Staden

1 reviews | Active since Nov 2016

21 Dec 2016, 14:33

DISHONEST & ********* BUSINESS TRACKER

<p>Last year October 2015 I sold my vehicle and cancelled my contract with Tracker. They did not cancell the contract as I requested. They also kept on taking my money each month as they did not cancell the payment. Now I hear I have been put on ITC for Non-payment??? How is this possible. I am very dissapointed in Tracker's service. I believe they are dishonest and ********* and should not be trusted. How many times should I cancell a service that I don't receive. It has been 14 months and still nothing. Very bad business.</p>

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Replies (3)
Tracker Connect
Tracker Connect's reply21 Dec 2016, 15:00
Official

Good day Adele,

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.

It is our intent to help you reach a resolution of this matter.

We will revert to you shortly.

Tracker Connect,

Maroba Kekana

Tracker Connect
Tracker Connect's reply21 Dec 2016, 15:20
Official

Good day Adele,

We confirm having made contact with your husband and we'll be conducting our investigations, into the prior request to cancel.

Feedback will be provided as soon as we have concluded.

Tracker Connect,

Maroba Kekana

Tracker Connect
Tracker Connect's reply22 Dec 2016, 14:23
Official

Good day Adele,

We confirm that we have sent your husband our conclusion into his initial query. The email sent to him has all the information required, to resolve this query.

We'll await his response.

Tracker Connect,

Maroba Kekana