MI
Mohamed I
1 reviews | Active since Jan 2012
18 Oct 2025, 19:46
dishonest & misleading business
I communicated with the Tracker in September, following the receipt of the annual price notification. As a loyal client, the customer finance care person from Tracker approached me and confirmed that the planned price increase would not impact me; in fact, I was eligible for a lower premium. However, I now see that my October debit order was deducted with the new 2025 price increase. this is a misleading and dishonest business.
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Replies (2)
Tracker Connect's replyOfficial
20 Oct 2025, 07:34Good day We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you. Tracker Connect
Tracker Connect's reply20 Oct 2025, 07:34
Official
Good day We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you. Tracker Connect
Tracker Connect's replyOfficial
20 Oct 2025, 09:59Good day Mohamed,
We confirm having contacted you on email and explained the resolution process of your query. We further confirm that the query on your account has been resolved.
We would like to take this opportunity to thank you for doing business with our Company.
If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
We confirm having contacted you on email and explained the resolution process of your query. We further confirm that the query on your account has been resolved.
We would like to take this opportunity to thank you for doing business with our Company.
If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
Tracker Connect's reply20 Oct 2025, 09:59
Official
Good day Mohamed,
We confirm having contacted you on email and explained the resolution process of your query. We further confirm that the query on your account has been resolved.
We would like to take this opportunity to thank you for doing business with our Company.
If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
We confirm having contacted you on email and explained the resolution process of your query. We further confirm that the query on your account has been resolved.
We would like to take this opportunity to thank you for doing business with our Company.
If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect