NS
Ndamulelo S
1 reviews | Active since May 2019
17 Apr 2024, 08:27
Dishonest
I wrote here on Sunday about tracker promising to debit my account last week. A lady from Tracker complaints calls me to apologize and assures me the debit order will go off yesterday and also won't charge me another collection fee. I woke up today and no debit order ran yesterday. Now I'm getting this sms "Tracker: Kindly deposit outstanding amount. FNB, Acc ***, Branch 255005, ***. For assistance email ***" What is wrong with Tracker not keeping to the agreement? I am getting annoyed now and starting not to trust this company.
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Replies (2)
Tracker Connect's replyOfficial
17 Apr 2024, 15:45Good day
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
Tracker Connect's reply17 Apr 2024, 15:45
Official
Good day
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
Tracker Connect's replyOfficial
18 Apr 2024, 12:19 Good day, We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time. Tracker Connect
Tracker Connect's reply18 Apr 2024, 12:19
Official
Good day, We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time. Tracker Connect