Disgustingly pathetic service Makhosi!!! Sies!!!

I had a tracker installed with Tracker this morning. Received log in credentials to their app on a desktop and cellphone app. The credentials sent and reset over 4 times will not log me in. Called the call centre and spoke to an extremely rude Makhosi, who chuckled with his colleagues while I held on for him to finish. Then he has the nerve to tell me "you're not doing what I told you to do, just use the correct log in details" when I told him the system did not accept the details. He was so impatient and ****y with me as a customer, a new one at that. I want you to listen to that call and take this guy to task, and give me feedback. Its unacceptable how he deals with customer, plain rude and disrespectful. I hung up on him because he wasnt helping me, I still cannot log onto this platform to see if it works and if I can keep tabs on my car. How do I know if it actually works and my car is safe??? Appalling service, pathetic! I am absolutely disgusted!!!!