PD
Premilla D

1 reviews | Active since May 2016

29 Aug 2025, 12:44

Disgusting staff, ****s, ************* and uncaring

This irresponsible company does NOT care about it's clients. They made an appointment to fit a tracker yesterday. I took off and spent the day at home. Shortly before the time, they phoned to say the guy was sick and can't make it. He then made an appointment for today (Friday). First they said 11.30am. When I phoned, they said it was now 12.30pm. I agreed. They still have not come. They wasted 2 days of my life and who is going to pay for the 2 wasted days. Besides they are a very greedy company. They say they will ask me to pay prorata. August has 31 days. They are charging R59 for 1 day. They are a bunch of ****s. I am disgusted with them. If they cannot assist now, what are the chances that they will respond when we have a crisis? I can't trust such people. I guess that they don't need any more business from new clients. They are too rich now.

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Replies (2)
Tracker Connect
Tracker Connect's reply29 Aug 2025, 13:49
Official
Good day We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you. Tracker Connect
Tracker Connect
Tracker Connect's reply01 Sept 2025, 13:22
Official
Good day  Premilla,

We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been resolved.   

We would like to take this opportunity to thank you for doing business with our Company.

If there is absolutely anything else we can help you with, please feel free to contact us at any time.

Tracker Connect