CS
Colin S
1 reviews | Active since Mar 2009
06 Dec 2024, 11:58
Disgusting sales practice
Disgusting,almost ********, sales practice. Phoning me because I was given as an emergency contact and offering me a "panic button" service because I am a "loyal customer" (I'm not even a customer) and making it sound everything like it's just a new service and then trying to smuggle in the charge of nearly R50 per month right at the end. Everything about the delivery of the sales pitch was dishonest. From calling an emergency contact to initiate a sale to hiding the fact that this has added cost (PER USER!) to straight up lies about my standing as a customer. You should hang your heads in shame you are no worse than any other ****mer
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Replies (3)CS
Colin S's updateReviewer Update
06 Dec 2024, 12:00Interesting that ***** and ********* get censored because they are apt comparisons
CS
Colin S's update06 Dec 2024, 12:00
Reviewer Update
Interesting that ***** and ********* get censored because they are apt comparisons
Tracker Connect's replyOfficial
06 Dec 2024, 12:16Good day
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
Best regards,
Tracker Connect's reply06 Dec 2024, 12:16
Official
Good day
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
Best regards,
Tracker Connect's replyOfficial
06 Dec 2024, 14:15Good day ,
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been resolved.
We would like to take this opportunity to thank you for doing business with our Company.
If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been resolved.
We would like to take this opportunity to thank you for doing business with our Company.
If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
Best regards,
Tracker Connect's reply06 Dec 2024, 14:15
Official
Good day ,
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been resolved.
We would like to take this opportunity to thank you for doing business with our Company.
If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been resolved.
We would like to take this opportunity to thank you for doing business with our Company.
If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
Best regards,