1 reviews | Active since Jul 2017
<p>I absolutely HATE Tracker!!!!!! We have only had problems with them ...ever since we had their units installed in our vehicles!! I shudder to think what will happen if one of our vehicles are ******!! Big tumbs up on your Marketing!! You are actually fooling people in thinking that you are good.</p> <p> </p> <p>The unit in one of our vehicles have been out of order for more than 2 years, but we keep paying the monthly premium. To date we have had NO response on numerous emails or rebates regarding this matter. But they do not miss any increases on premiums.</p> <p> </p> <p>Tracker has made appointments, and not even bothered to cancel OR show up.</p> <p> </p> <p>As we have our own Business, Tracker has also been the reason we had a huge loss of income. As we need the vehicle to do business and everytime they made false appointments the vehicle had to stand and wait for nothing. After numerous appointment missed, they came to fix the unit on Friday. Ever since the vehicle's ABS and the Traction control has been out of order. Absolutely shocked at the no care attitude!!!! Not holding my breath for any response. DISGUSTED CLIENT.</p>
Good day Marli Roos,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Najma Sallie
Tracker Connect
Best regards,
Good day Marli Roos,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Najma Sallie
Tracker Connect
Best regards,
After how many weeks? And why now all of a sudden????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????And after I found out that you are charging us MUCH more that new clients, because we have been clients for YEARS and we are paying interest on interest on interest. So much for caring about old clients
After how many weeks? And why now all of a sudden????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????And after I found out that you are charging us MUCH more that new clients, because we have been clients for YEARS and we are paying interest on interest on interest. So much for caring about old clients
Good day,
This is to confirm that your complaint has been investigated and amicably resolved.
Regards,
Najma Sallie
Tracker Connect
Best regards,
Good day,
This is to confirm that your complaint has been investigated and amicably resolved.
Regards,
Najma Sallie
Tracker Connect
Best regards,
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