Disgusted at the service, I'm not protected on what I pay for monthly

Item: Tracker Connect
Rating: 1
Author: Mel K

I am disgusted at Trackers service, as my unit was faulty since this Saturday as I got a call from the call centre and nothing was done. I am so disgusted at tracker I have been more than 10years giving you support, yet I am treated like an absolute nobody with no service. I've cancelled my service with yourselves as waiting on the phone for customer service is waiting forever, all this is very uncalled for.

Helpful (0)

Replies (3)

Tracker Connect's replyOfficial

26 Oct 2021, 13:24

Good Day Mel K,

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.

It is our intent to help you reach a prompt resolution of this matter.

We will revert to you shortly.

Tracker Connect

Tracker Connect's reply26 Oct 2021, 13:24

Official

Good Day Mel K,

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.

It is our intent to help you reach a prompt resolution of this matter.

We will revert to you shortly.

Tracker Connect

Tracker Connect's replyOfficial

26 Oct 2021, 15:52

Good day Mel,

we attempted to contact you to no avail. please advise of a suitable time to contact you in order to address the issues raised.

regards,

Tracker Connect's reply26 Oct 2021, 15:52

Official

Good day Mel,

we attempted to contact you to no avail. please advise of a suitable time to contact you in order to address the issues raised.

regards,

Mel K's updateReviewer Update

26 Oct 2021, 16:00

I was on a call with tracker when you called thank you

Mel K's update26 Oct 2021, 16:00

Reviewer Update

I was on a call with tracker when you called thank you