Disgracefully customer service.

We have been clients with tracker for some time. However we are moving to a new tracking company and want to cancel our subscription. We have been struggling to get hold of someone to actually do this. Their info e-mail address send us the mail address that we should use. We send a mail a week and a half ago and no response. Their cancelation department simply does not answer they phone. We have phoned them numerous times. I am at the moment, "waiting for the next available consultant", it's been well over an hour.

They are so quick to sell you a product but make it nearly impossible to cancel it. Disgracefully customer service.