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jessica N

1 reviews | Active since Aug 2017

26 Oct 2017, 09:58

Disappointing service

I have 2 vehicles with Tracker. Recently I have purchased a new vehicle and had this vehicle fitted with Sky track. Unfortunately, I am still receiving sms advising me about my old vehicle that I have sold. Where about and battery being removed…… that it’s in a dangerous area

I have emailed tracker many times requesting for a call back and emailed the certificate.

After being a loyal customer for many years really disappointed with the service Does this mean that my new vehicle that I have purchased is not being tracked??

Y Naicker ***

0
Replies (2)
Tracker Connect
Tracker Connect's reply26 Oct 2017, 10:12
Official

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.

It is our intent to help you reach a prompt resolution of this matter.

We will revert to you shortly.

Tania Snyman

Tracker Connect

Best regards,

Tracker Connect
Tracker Connect's reply26 Oct 2017, 15:22
Official

Good day Mr.Naicker,

Please accept our sincere apologies for the inconvenience this has caused.

We confirm to have contacted you and further feedback has been provided electronically.

Kind regards,

Tracker Connect

Innocentia Maluleke

Best regards,