FM
Faith M
1 reviews | Active since Oct 2019
25 Aug 2021, 09:17
Disappointed!!!
I am so astonished by the level of service I have just received from Tracker. I have been with them for so many years and they decide to give me the ****piest service ever!!! After speaking to an agent named Nicole, her ****iness just made me cancel everything with you guys. No apology, no signs of being bothered by what I am querying. On top of that a whole customer service LYING to resolve a query. Wow!!!
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Replies (2)
Tracker Connect's replyOfficial
25 Aug 2021, 11:14Good day Ayanda,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
Tracker Connect's reply25 Aug 2021, 11:14
Official
Good day Ayanda,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
Tracker Connect's replyOfficial
25 Aug 2021, 11:48Good day,
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved.
We would like to take this opportunity to thank you for doing business with our Company.
If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
Tracker Connect's reply25 Aug 2021, 11:48
Official
Good day,
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved.
We would like to take this opportunity to thank you for doing business with our Company.
If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect