Digesting services while doing a follow up

<p>Today we called tracker on my dads request to do a follow up on why our account wasnt debited for 2 months in a row. Only to be told to speak to him we asked to call him while we waited in the line Tseko / Tesgo raised his voice on my mum stating he cant do that yet when the tracker was getting fitted in the car the product was sold to my mum using his id number they contacted him and went ahead with the installation. As per agreements we need to keep it for few yeasr and this is the service we are receiving! # Disgusting!!! We asked to speak to the manager and got cut off the same time he was very rude and arrogant - we are considering wanting to cancel it due to this, very fast to sell the product but never there to assist in follow ups it makes me wonder if the car is ****** they will tell us we didnt pay ! ! ! </p>