BS
Bronwen S

1 reviews | Active since Dec 2010

05 Jun 2019, 17:49

Difficult to cancel Tracker account

I was the one who registered our vehicle with Tracker in 2013. At the time, I was asked to give my husband's details, which I did. They did not ask for mine. Now the car has been sold, and I am trying to cancel the Tracker account, but they will not help me over the phone, as I am not authorised, and so my husband has asked for them to cancel the account on their Website, but we are not being contacted. Easy to join them. Difficult to leave.

0
Replies (3)
Tracker Connect
Tracker Connect's reply06 Jun 2019, 07:38
Official
Good Day Bronwen S.
  We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.  It is our intent to help you reach a prompt resolution of this matter.  We will revert to you shortly.  Tracker Connect 
Tracker Connect
Tracker Connect's reply06 Jun 2019, 08:53
Official
Good Day 
 We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved.   We would like to take this opportunity to thank you for doing business with our Company. 
If there is absolutely anything else we can help you with, please feel free to contact us at any time. 

Tracker Connec
BS
Bronwen S's update06 Jun 2019, 14:02
Reviewer Update
Thanks