LM
Liyabona M
1 reviews | Active since Dec 2023
12 Dec 2023, 21:16
Device woes continue
My device stopped working and only after 5 days I got a notification, called them to let them know, they said they will make an appointment to fix the unit, I literally had to be the one making follow up calls for the appointment. They finally changed the unit and installed a new one, guess what!? It’s still not working. Still waiting for an update as they said they will make an appointment for me. Guess I need to be the one calling them again.Don’t understand why I am paying for a service I don’t have.
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Replies (2)
Tracker Connect's replyOfficial
13 Dec 2023, 11:21Good day
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
Best regards,
Tracker Connect's reply13 Dec 2023, 11:21
Official
Good day
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
Best regards,
Tracker Connect's replyOfficial
13 Dec 2023, 15:19Good day,
We confirm having contacted you and escalated your query to the relevant department for further assistance. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
We confirm having contacted you and escalated your query to the relevant department for further assistance. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
Best regards,
Tracker Connect's reply13 Dec 2023, 15:19
Official
Good day,
We confirm having contacted you and escalated your query to the relevant department for further assistance. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
We confirm having contacted you and escalated your query to the relevant department for further assistance. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
Best regards,