Despicable service- highly disappointed

To whom it may concern:

I am highly upset. I took a prepaid tracker system with my car finance which apparently ended in Jan 2017. I was not aware of the date that this would come to an end.

I was only notified 3 days ago by Blake attorneys that tracker has handed over my SUPPOSED account, listed my name with the credit bureau’s and I have outstanding invoices since Jan to date. I advised them that I will log a complaint regarding this:

Tracker has not once called me to advise me to provide banking details in order for a debit order to be loaded. I would have gladly done so. How does tracker allow an account that is supposedly on a month to month basis bill for 7 months without notifying the client. It is obvious that you had a billing problem or *********** staff who don’t bother to do courtesy calls to clients.

The number that was listed as my contact details was ****** when I was hijacked end of Jan. The prepaid number was only reissued to me by Mtn close to the end of April. My email address you have on file is correct and has been in working order this whole period. Not once did I receive an email.

I will take this up with legal wise who will be in contact with you. Please provide the correct channel where they can communicate all correspondence too.

Please take this as cancellation notice should this be necessary as no further invoices will be entertained.

An email was sent to their complaints deparment on friday and still no response.

Regards,

Carmen Damon Fuller