Deliberate delay in cancelling my contract

I'm seriously getting frustrated and impatient with the inadequate feedback I have received from Tracker.<br> <br> On the 28th of July I called Tracker to advise them that I had sold my car and would like to cancel the contract. I was notified that a consultant would call me within the next 48 hours but did not receive a call. I called again on 31 July to inform them of this and was told that my query is on the queue and I would receive feedback soon.<br> <br> No call!<br> <br> On August 4th I received an email with the tracker terms and conditions and exit options and responded immediately to Faadiel to tell him/her that I would want to opt out completely (no re-installation, no change of ownership!)<br> <br> On the 5th of August I sent another mail for feedback and have not received acknowledgement.<br> <br> This is a deliberate delay to get me to pay services for the next month as well. I would like this to be sorted out as a matter of urgency.<br> <br>