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xolani N

1 reviews | Active since Apr 2014

29 Aug 2016, 11:24

Debits after having cancelled

<p>I sent an email on the1st of August 2016 to cancel the service as I had sold the car but they have since debited me and again on the 24th August 2016 to which I reversed on both occasions. I've communicated ********** and she confirmed that it will be cancelled but to my surprise I was again sent a debut request from the company</p>

0
Replies (7)
Tracker Connect
Tracker Connect's reply29 Aug 2016, 12:27
Official

Good day Xolani,

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.

It is our intent to help you reach a prompt resolution of this matter.

We will revert to you shortly.

Innocentia Maluleke
Tracker Connect

Best regards,

Tracker Connect
Tracker Connect's reply29 Aug 2016, 15:16
Official

Good day Xolani,

We confirm ot have contacted you and assisted with your complaint.

Further feedback has been provided electronically and we will await further communication from yourself.

Kind regards

Innocentia Maluleke

Tracker Connect

Best regards,

Tracker Connect
Tracker Connect's reply29 Aug 2016, 15:16
Official

Good day Xolani,

We confirm ot have contacted you and assisted with your complaint.

Further feedback has been provided electronically and we will await further communication from yourself.

Kind regards

Innocentia Maluleke

Tracker Connect

Best regards,

Tracker Connect
Tracker Connect's reply29 Aug 2016, 15:16
Official

Good day Xolani,

We confirm ot have contacted you and assisted with your complaint.

Further feedback has been provided electronically and we will await further communication from yourself.

Kind regards

Innocentia Maluleke

Tracker Connect

Best regards,

Tracker Connect
Tracker Connect's reply29 Aug 2016, 15:17
Official

Good day Xolani,

We confirm to have contacted you and assisted with your complaint.

Further feedback has been provided electronically and we will await further communication from yourself.

Kind regards

Innocentia Maluleke

Tracker Connect

Best regards,

Tracker Connect
Tracker Connect's reply29 Aug 2016, 15:17
Official

Good day Xolani,

We confirm to have contacted you and assisted with your complaint.

Further feedback has been provided electronically and we will await further communication from yourself.

Kind regards

Innocentia Maluleke

Tracker Connect

Best regards,

Tracker Connect
Tracker Connect's reply29 Aug 2016, 15:26
Official

Good day Xolani,

We confirm to have contacted you and assisted with your complaint.

Further feedback has been provided electronically and we will await further communication from yourself.

Kind regards

Innocentia Maluleke

Tracker Connect

Best regards,