FM
Faith M
1 reviews | Active since Sept 2022
24 Oct 2023, 18:48
Debiting canceled debit
I bought a car in 2021 September with the tracker so I continued paying. Now I have a problem with the car, it stopped since end November 2022 and I still paid tracker. So in May 2023 I called the company explaining my situation, asking them not to deduct because the car is not driving I can't pay and they also noticed that it is standing. When I noticed that they are still debiting I had to reverse the debit. This month they debited again for 6 months. I do not have money and I do not understand why are they debiting whereas I called them to cancel. Please help
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Replies (2)
Tracker Connect's replyOfficial
25 Oct 2023, 11:37Good day Faith,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
Best regards,
Tracker Connect's reply25 Oct 2023, 11:37
Official
Good day Faith,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
Best regards,
Tracker Connect's replyOfficial
25 Oct 2023, 16:22Good day Faith,
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
Best regards,
Tracker Connect's reply25 Oct 2023, 16:22
Official
Good day Faith,
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
Best regards,