MM
Matodzi M
1 reviews | Active since Dec 2018
01 Nov 2023, 09:07
Debit order just goes off on random days which really sucks!
I have been Tracker customer for the past 7 years and lately i am not happy with their billing process. They debit on random days and when the debit order bounces i get charged by the bank. Called then to change my debit order to be on the 27th and they still tried to debit on the 25th. Im so annoyed right now!!!!!
Helpful (0)
Replies (3)0
Replies (3)
Tracker Connect's replyOfficial
01 Nov 2023, 09:49Good day
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
Tracker Connect's reply01 Nov 2023, 09:49
Official
Good day
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
Tracker Connect's replyOfficial
01 Nov 2023, 13:16Good day,
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
Tracker Connect's reply01 Nov 2023, 13:16
Official
Good day,
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
MM
Matodzi M's updateReviewer Update
01 Nov 2023, 13:42Tracker did contact me and i am happy with the solution. My issue has been resolved. Hoping the debit order will go off on the correct date.
MM
Matodzi M's update01 Nov 2023, 13:42
Reviewer Update
Tracker did contact me and i am happy with the solution. My issue has been resolved. Hoping the debit order will go off on the correct date.