PS
Pearl S

1 reviews | Active since Aug 2017

14 Aug 2017, 18:57

Debit order going off after cancellation

<p>I have cancelled the contract with tracker on the 31/05/2016.</p> <p>till date this as not been actioned, i have sent emails, got no response, i will expect a credit for the past year and few months that i have been paying for some thing, that i have cancelled.</p> <p> </p>

0
Replies (2)
Tracker Connect
Tracker Connect's reply15 Aug 2017, 07:29
Official

Good day Pearl Sewnarain,

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.

It is our intent to help you reach a resolution of this matter.

We will revert to you shortly.

Kind regards,

Tracker Connect

Innocentia Maluleke

Tracker Connect
Tracker Connect's reply16 Aug 2017, 15:30
Official

Good day Pearl,

Thank you for your communication with us.

Please accept our sincere apologies for the inconvenience this has caused.

We confirm that we have been in contact with the account holder and the matter has been resolved and feedback provided electronically.

Kind regards,

Tracker Connect

Innocentia Maluleke